Communication

The Best Teams
are the Ones
that Best Communicate

In order to enhance communication and interpersonal relationships, Team Work develops training programs that improve the communication impact and emotionally compelling expressiveness, with support of different professionals: Coaches, communication experts and even professional theater Actors.

Effective communication training

Know how to
Communicate effectively, watching, listening and adapting the language style to the other person.
Develop the impact of communication, ensuring that what you say is what is heard.

 

Treino de Assertividade e Gestão Positiva de Conflitos

Know how to
Positively manage conflicts and relationships, adopting an assertive and empathic attitude.
Adapt your communication style to others, being flexible and oriented for win-win solutions.

In order to enhance communication and interpersonal relationships, Team Work develops training programs that improve the communication impact and emotionally compelling expressiveness, with support of different professionals: Coaches, communication experts and even professional theater Actors.

Presentation and expressiveness training

Know how to
Effectively manage the emotional factors with tools to control anxiety, and optimize the voice, the look and the gestures.
Plan public presentations, learning how to characterize an audience and to define the approach strategy.

 

Behavioral training in customer service

Know how to
Enhance behaviors that generate positive impact on the client, meeting their needs.
Put yourself in the customer's place, managing delicate situations and complaints, turning them into opportunities.